Use the official StayFast support channel from the app or store listing for account, booking, host, privacy, and payment questions.
Account access, booking requests, host listings, payments, data privacy, and account deletion.
For booking, safety, payment, or account issues, include the account email, listing or booking reference when available, and a short description of the issue.
New bookings use a 15% StayFast platform commission on the guest booking total. Earlier bookings are not recalculated: support and host views use the platform fee and host payout stored on that booking.